Starting September 9, 2024, we will introduce a significant improvement to help you better understand the factors influencing your customers' risk scores.
What has changed:
Based on your extensive feedback, we have made several improvements to how we display risk scores on the customer view.
-
Greater insight at a glance: For every risk level (High, Medium, Low), we will now provide more comprehensive information including:
- the overall risk score
- the risk model used, and
- the date of the last calculation
- Detailed breakdown by attribute: You will now be able to dive deeper into what drives a customer’s risk score. Our updated interface will offer a detailed breakdown of risk by attribute, clearly showing how each parameter contributes to the overall risk score.
Key benefits:
- Improved transparency: Gain a clearer understanding of what drives each customer's risk score, empowering you to make more informed decisions.
- Enhanced decision-making: With detailed insights into risk factors, you can better assess and respond to potential risks, ensuring robust compliance and risk management.
- Time-saving efficiency: Quickly access comprehensive risk information without needing to dig through multiple layers, streamlining your review process.
Release Date:
This update will be live from September 9, 2024, and will be automatically available to all users. No action is required on your part.
If you have any questions, please contact support@complyadvantage.com