Update customers in the UI

Previously, customer details could only be updated in Mesh via the API. Starting November 11, 2024, this can now also be done directly in the Mesh user interface.

Key features:

• A new version of the customer record will be created with each update.

• All changes and previous versions are stored in the audit log for full transparency.

• The customer’s risk score is dynamically recalculated based on the updated information.

• The latest data will be applied at the next re-screening if ongoing monitoring is enabled.

For more details on updating customers via the UI or API, please refer to this article.

Release details:

Go-live date: November 11, 2024.

These updates are automatically available to all users.

If you have any questions, please contact your Customer Success Manager or our Support team at [email protected].