How To Contact Support

Last updated: November 4, 2026

We're here to help! If you have any questions or need assistance, our dedicated support team is ready to assist you.

You can contact us through the following channels:

Webform: Raise a ticket via the "Create Ticket" option located in your customer portal.

Create Ticket button with a dropdown arrow, next to the search icon in the customer portal

Email: Send your inquiry to either:
- [email protected] (for standard priority issues)
- [email protected] (if you're experiencing a service outage)

If you require assistance via video call, please contact support and provide your availability, including your time zone. A team member will then coordinate and schedule the video call accordingly. Video calls can only be scheduled on weekdays during normal business hours.