Customer monitoring dashboard
Last updated: April 7, 2026
We're excited to announce the launch of a new Customer Monitoring dashboard that provides valuable insights into the performance of your monitoring program.
Gain a clear understanding of your monitoring volumes, assess the effectiveness of your compliance efforts, and determine the relevance and proportion of changes in risk that generate the most work.

The dashboard will cover a range of business metrics including:
Number of monitoring screens
Number of hits
Profiles per hit
Hit rate
Distribution of profile decisions
Hit rate vs number of monitoring screens
Average number of profiles per hit
Learn more:
Please refer to this article for a more detailed explanation of Customer Monitoring insights.
Release date:
This dashboard will be available in ComplyAdvantage Mesh starting June 20, 2024. No action is required from you.
If you have any questions, please contact [email protected]