ComplyAdvantage Mesh is a secure, online risk detection solution for preventing and identifying financial crime risk. Find out more about ComplyAdvantage Mesh.
We set up your Mesh account for you. When it's ready, you'll receive an email containing your username, your organization name, and a link to set your password.
If you haven't received your login details, or you're having trouble logging in, contact ComplyAdvantage Support by clicking on the yellow Meshy chatbot icon at the bottom right of your screen.
Setting your password
- Click the Set password button in the email you were sent.
- Choose a password, and enter it in the first box. Then re-enter it in the second box to confirm your choice. Your password must contain a minimum of 8 characters, and at least three of the following:
lower case letters (a-z), upper case letters (A-Z), numbers (0-9) and special characters (eg !@#% etc). You'll be guided onscreen when you start typing. - Click Reset password and you'll be notified that your password has been changed.
Logging in
You'll need to have set up a password to log in to Mesh. If you haven't already done this, check if you've received a welcome email from ComplyAdvantage: if not, contact ComplyAdvantage Support.
Things to note when logging in:
- Your username will usually be your work email address.
- You'll also need to provide the name of your organization to log in.
If you've forgotten your password, continue logging in and choose Forgot password? instead of entering it.
- Go to the login page for your region:
- Enter your organization's name and press Continue. You'll find this in the initial welcome email we sent you.
- Enter your email address and press Continue.
- Enter your password and click Continue. If you've forgotten your password, click on Forgot password? and you'll receive an email to set a new one.
- Once you've successfully logged in, you'll see the Cases list page.